Reference

Terms & Conditions For Your ids338 Account

ids338 Terms & Conditions set the rules for opening an account, entering the lobby and using DANA, OVO, GoPay or QRIS where local law permits.

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What These Terms Cover Before Access

ids338 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions explain the agreement between you and us when you create or use an ids338 account. They cover accurate account details, one-account access, phone verification, permitted use, wallet instructions, payment reversals, account security, policy changes and the process for asking us to correct

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or close an account. Access depends on local law, and you must stop using the service where local law does not permit it. DANA, OVO, GoPay and QRIS may appear as payment options, while bank transfer or a virtual account can require a matching account name
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and reference. We can pause an account or transaction when details conflict, activity needs checking or a payment receipt is incomplete. The current wording on this page applies alongside any specific notice shown during account creation.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH POLICY

Get Clear Answers About Your Terms

A clear contact path helps when a Terms & Conditions question affects your account or wallet status.

ACCOUNT SAFEGUARDS

How We Apply These Terms

Our Terms & Conditions work with practical account controls rather than standing apart from them.

Data handling

We use account details, phone verification results and payment references to apply these Terms & Conditions, resolve requests and protect…

Cookies

Cookies can keep your sign-in path consistent and help us recognise security events on the device you use.

Account security

Keep your phone, password and verification messages private.

Record retention

We retain account, payment and support records for as long as needed to apply these Terms & Conditions, resolve disputes…

Policy changes

When these Terms & Conditions change, we will place the updated wording on this policy page and may show a…

Change requests

To request a correction, deletion or explanation, contact us through your account support route with the clause and record involved.

Answers Before You Open An Account

The questions below address the Terms & Conditions searches we hear most often from Indonesian account holders. They cover consent, payment records, device access, corrections and contact steps. If a specific notice shown during registration conflicts with a general summary here, read the notice together with the full policy wording before completing that account step.

They set the rules for account creation, phone verification, permitted access, wallet and bank payment records, security checks, policy changes and requests to correct or close an account. Access depends on local law, so you should read the current wording before completing registration.

Yes. When you complete the account step that presents these Terms & Conditions, you confirm that your details are accurate and that you accept the stated rules where local law permits. Keep a copy of the policy wording shown at that time for your records.

The payment clauses require a valid transaction reference and accurate account details. We may check a DANA, OVO, GoPay or QRIS receipt against the account record, pause a mismatched transaction and ask for clarification before restoring the relevant wallet status.

We can update the policy when service rules, payment handling or legal requirements change. The revised wording is placed on this page, and a notice may appear during account access. The new terms apply from their stated effective point where local law permits.

Use the support route inside your account and identify the data you believe is incorrect. Include the phone number linked to the account, but do not send a wallet password or verification code. We may confirm ownership before processing the correction request.

Yes. We may pause access when phone details, payment references or sign-in activity need checking, or when the account appears to conflict with these Terms & Conditions. Contact support through the account path with the displayed message so we can assess the record.

Start with the support route connected to your account and name the clause or transaction at issue. Attach the relevant payment receipt when applicable, using DANA, OVO, GoPay, QRIS or bank transfer details only as needed for the check.

Terms & Conditions For Your ids338 Account

Get Clear Answers About Your Terms

How We Apply These Terms

Data handling

Cookies

Account security

Record retention

Policy changes

Change requests

Answers Before You Open An Account

01 What do ids338 Terms & Conditions include?

02 Do I accept the Terms & Conditions when opening an account?

03 How do the terms apply to DANA, OVO, GoPay and QRIS?

04 Can ids338 change these Terms & Conditions?

05 How do I request a correction to my account data?

06 Can my account access be paused under the terms?

07 Who should I contact about an ids338 Terms & Conditions dispute?

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